Contact Information:   403-380-2272 

Income Supports Emergency After Hours Line:   1-866-644-5135 


Address:  Main Floor – 200 5th Ave South 

Helps to connect eligible individuals to various government programs and community services.  

  • Employment Assistance 

  • Income Supports 

  • Alberta Works (see document in this section) 

  • Child Care Subsidy 

  • Health Benefits 

  • more available to eligible seniors, persons with disabilities, persons who are homeless and/or out of work, and those with low income. 


320 4 St S, Lethbridge, AB T1J 1Z8 

(403) 380-2272 

Hours: 7:30 am – 8:00 pm (open Monday-Friday) 

Toll Free: 1-877-644-9992  


Services: Income Support can help you and your family with basic living costs and other necessities. Depending on your needs and situation you may be eligible to receive assistance through Alberta’s Income Support program. 

*Contact your income support worker for all related Income Support questions. If you do not know how to reach your worker or don’t have a worker, contact local Alberta Works Centre: 403-380-2272. 

Applicants may find it helpful to have this information before they start the income support application process:  

  • Social Insurance Number 

  • Income information (e.g., employment, insurance, student loans) 

  • Assets and savings (e.g., scholarships, investments, vehicles, property) 

  • Expenses (e.g. electricity, childcare, medical) 

Applicants with a spouse/partner: 

  • Social Insurance Number of your spouse/partner 

  • Income information of your spouse/partner 

Applicants with dependent children: 

  • Birthdate of each child 

  • Childcare information/personal health number


Call Toll Free: 1-866-644-5135 


24/7 services 

Emergency Financial Assistance for unexpected emergencies is available through the Emergency Needs Allowance. Families facing unexpected emergencies can apply for emergency financial assistance. 

You can get help when: 

  • A situation is caused by circumstances beyond your control 

  • It presents a severe health risk 

  • You cannot access other resources until your next pay-cheque or Income Support benefit cheque  

What does the emergency financial assistance cover? 

  • Food 

  • Clothing 

  • Child Care 

  • Transportation 

  • Damage Deposit 

  • Temporary Accommodation 

  • Utilities (when your behind)-You must repay this money if you need help with utility support more than once. Families must provide notice that states utilities will be cut off and/or a utility bill 

  • Eviction Payments- You must repay this money if you need help with evictions payments more than once. Families must provide eviction notice to AB works.  

Costs that may be covered, but must be repaid include: 

  • Essential home repair 

  • Essential appliance repairs (Proof from a reliable source that the item is essential, like unsafe wiring notice from the fire department).  

Eligibility Requirements: 

  • You are current Income Support client 

  • You are an Albertan earning an income, but you do not have enough money to cover this one-time, short-term emergency that will last no longer than a month 


Phone Number: 403-328-5493  

Address: 355 Columbia Blvd West  


Services: Provides emergency assistance to those in need in our community (this is on a case by case basis). St. Vincent De Paul will try to support individuals with their needs or will refer to another community resource that can support them. For further information, please contact directly. 

 *In the past, support has been provided for: utility payment, rent, emergency food